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Software, Hardware & Service Desk Support

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SPS Service Desk Support Center

SPS Service Desk Support Center is available for Faculty, Students and Staff for daily IT needs. The Service Desk provides assistance with NetID affiliated systems such as Canvas, NU Validate, etc.  

Service Desk Hours:

  • In person Hours: 9 am-8:30 pm Central Time, Monday to Thursday
  • In person Hours: 9 am-4 pm Central Time, Friday
  • Saturday and Sunday and after-hours Email: sps-it@northwestern.edu
  • Open a ticket 24/7 helpdesk.sps.northwestern.edu

Service Desk Contact Information:

Minimum System Requirements

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Click here to view Minimum System Requirements

Click here to view Minimum System Requirements for Master's of Data Science and Master’s of Health Analytics students

 

Data Structure For The Capstone Case

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Click here to download Capstone Case database files.

Web-Conferencing Options

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  • Teams is a secure, Cloud-based chat and group collaborative workspace that seamlessly integrates with other Microsoft 365 applications, including Exchange, OneDrive, and SharePoint.

Student Tools and Software

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Databases and Software Languages

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  • Python is an interpreted high-level programming language for general-purpose programming.
  • Quest replaced Social Science Computing Cluster as of March 30, 2018. Instructors are responsible for managing the allocation and student use of Quest. 
  • R is a programming language and free software environment for statistical computing and graphics that is supported by the R Foundation for Statistical Computing.
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