Leading Change in Healthcare: Process Improvement

Accepting change and making improvements is an expectation with any job, but leading measurable, meaningful change can take your improvements to the next level. In collaboration with the School of Professional Studies, experts from Northwestern Medicine are bringing their 20+ year improvement knowledge to an in-person workshop that focuses on the knowledge and applications of proven methodologies and techniques for leading change in achieve measurable project success in rapidly changing environments.

During this two-day workshop, the team will walk you through their improvement model that includes the 5-step improvement methodology (DMAIC), change management, and project leadership approaches. Using hands-on activities and case studies, you will gain the process improvement skills that can be directly applied to your work and result in measurable, data-driven, root-cause solutions to impact your organization. 

Learning Objectives

By the end of this workshop, you will be able to:


Total Professional Development Units (PDUs): 11 (Technical: 6; Leadership: 3; Strategic: 2)

Total Continuing Nursing Education (CNE): 11


Additional Project Management Programs

The School of Professional Studies offers a range of project management courses to meet the needs of today’s project managers, including those seeking professional development units or PMP® certification. Students will learn best practices from expert project managers to manage predictive (waterfall), hybrid (Disciplined Agile), or agile projects.

Choose from three certificate tracks to align with career goals and project types:

  • Essentials of Project Management
  • Applied Project Management
  • Agile Practices


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