Frequently Asked Questions

How do I register for a course?

NUCPS offers online registration. Click here to create or sign into your account. If you need help with creating an account or registering, click here for detailed instructions.

What is your cancellation policy?

Please click here for our cancellation policy and to access our cancellation form.

Can I register multiple students?

Agencies can add multiple students to their NUCPS accounts, allowing a single contact to register several students at one time. Students' individual contact information - including email addresses, mailing addresses, and telephone numbers - are required for staff and instructor use. NUCPS does not share or sell our student data.  Once you have created your agency account, you can return at any time to manage members or to pay bills by visiting For more help creating an agency account or registering multiple students, please click link here.

When is tuition due?

Payment is expected at the time of registration or upon receipt of an invoice and before the first day of class. For online courses, login information is not provided—and course materials are not shipped — until payment is received in full or a purchase order has been submitted.

What forms of payment do you accept?

We accept credit cards (VISA, MasterCard, Discover, American Express), purchase orders, checks (only drawn from a US bank in US dollars), and international wire transfers. Please click here for detailed information and instructions. Please note: NUCPS does not accept credit card payments by phone.

When will my materials and log-in arrive for my on-line course?

Your course log-in will be emailed to you prior to the first day of class, provided that your tuition is paid in full or that you have a purchase order on file with us. Course materials that are included in your tuition are shipped to arrive prior to the first day of class but is also dependent upon receipt of tuition or purchase order.

Does NUCPS offer courses off campus?

Yes, NUCPS offers courses at locations throughout the US and as online courses. Course locations for on-ground classes are specified for each class selection.

Does NUCPS offer custom courses?

Yes. Upon the request, NUCPS staff can develop training programs tailored to an agency's training requirements, including class schedule and timeline.  Please email for more information.

If I earned college credit, how do I request a copy of my transcript?

Students who successfully complete the School of Police Staff & Command or Supervision of Police Personnel earn credit units in the Northwestern University quarter system. Transcripts for these courses can be ordered through Parchment. Click here to go to Parchment to order your transcripts. If you haven't used Parchment in the past, click here for downloadable step-by-step instructions.

How do I update my contact information?

NUCPS communicates with our students and graduates almost exclusively via email. Please go here to complete a quick contact update form or submit changes to your email, agency, or title/rank to  NUCPS does not share or sell our student data. 

What is your privacy policy?

Northwestern Center for Public Safety follows the Privacy Policy set forth by the School of Professional Studies and can be accessed here

Do you accept international students?

Individual professionals employed in foreign public safety organizations are welcome to register for NUCPS courses. Studying with law enforcement and public safety professionals from other cultures adds a new dimension of learning to the NUCPS experience — broadening perspectives, creating thoughtful leaders, fostering meaningful dialogue, and inspiring new ideas. To learn more, please contact us at

Do international students pay shipping charges for online course materials?

International students registered in an online or remote course must pay an additional shipping charge not included in the tuition fee. International shipping costs are billed separately from the tuition fee.
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