Healthcare Administration Graduate Courses, Northwestern University School of Professional Studies - Northwestern School of Professional Studies

Course Schedule

Please note that course schedules may be amended due to low enrollment, faculty availability, and/or other factors.

Online Sync Sessions are an integral part of the online learning experience. Additional information about learning concepts and assignments may be discussed and sync sessions offer valuable opportunities for students to interact with their faculty and peers during the term. We encourage all students to attend live, but if they are unable to, sync sessions will be recorded and posted within Canvas to allow for an asynchronous model of success as well.

22HCA 403-DL : Change Management and People Leadership in Healthcare (HR1)

Description

This course provides a foundation of how human resource management is applied in health care settings. The course focuses on the major elements of human resource man­agement, as well as the ways in which it can be effectively applied in the course of developing and operationalizing organizational performance that keeps patients at the forefront of our work.

Students will learn about the spectrum of human resource practices and issues from position design to recruitment and retention. Subjects will include the employment contract/agreement, training/education/support, performance evalu­ation, coaching for improvement, discipline and dismissal, overriding legal and regulatory issues, and strategic planning. Emphasis will be placed on communication techniques, self-analysis, and strategies for best practices in order to ensure maximum patient success and to effectively implement key leadership and management concepts in dynamic health care environments.